Communication and Collaboration: Getting our message out to internal and external stakeholders and working with other stakeholders in the community to raise awareness of our issues.

Goal: Improved Communications
Actions:

• Integrate and implement the Family Friendly Schools Program in a manner that ensures advocacy and language that is family friendly

• Reach out to the media and community

• Produce proactive outreach materials

• Create user friendly district and school websites

• Establish a network of site based communication liaisons

• Create district, staff and site level list-serve’s and message board

• Use a common language-avoid acronyms

• Reward exceptional customer service

• Develop a process and attitude that ensures that employees at every level of the organization are equipped with the skills and strategies to create consistently positive service interactions

• Continue a district-wide customer service training program that builds appropriate service skill levels of each member of the district staff

• Develop a community and employee input program

• Establish processes for open and honest communication with all staff and community members

Goal: Effective Collaborations
Actions:

• Establish a district business collaborative to fund “Partners in Education”

• Establish a community non-profit collaborative