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Cigna HealthCare

CIGNA ONE GUIDE

Cigna One Guide is by your side to help you understand your plan, get care, and save money.

Cigna Enrollment Hotline - Plan Information & Guidance

VIRTUAL CARE

24/7 Health Information Line - 800-Cigna-24

Virtual Medical & Mental/Behavioral  |  Atención Médica y Conductual Virtual

SUMMARY OF BENEFITS / GROUP AGREEMENTS (POLICIES)

SUMMARY OF BENEFITS

PLAN DOCUMENTS

Plan documents will be updated once available.

Cigna Transparency of Coverage - Machine Readable Files

CIGNA MENTAL/BEHAVIORAL CARE

Behavioral Health Care Guide  |  Guía de Atención de la Salud del Comportamiento

Virtual Behavioral Provider Search  |  Búsqueda de Proveedor de Comportamiento Virtual

CIGNA HEALTHY BABIES

Healthy Pregnancies Healthy Babies Flyer

Healthy Pregnancies Healthy Babies Motivate Me Flyer

PHARMACY

Cigna Integrated Pharmacy Benefits Overview

Cigna Pharmacy Price a Medication 

Cigna Pharmacy moves to Express Scripts

Home Delivery with Express Scripts Pharmacy

Home Delivery Order Form

Express Scripts Frequently Asked Questions 

CHIROPRACTIC CARE

When searching for a provider and you are enrolled in Cigna Network HMO or Select HMO, ask the provider if they accept American Specialty Health (ASH) not if they accept Cigna HMO.

Use the below instructions to find providers within your network.

Cigna Network and Select (HMOs) Chiropractic Search

Cigna OAP Chiropractic Search

Tips for Network American Specialty Health Users: 

  • When collecting payment up front, the member should not be charged over the co-payment amount
  • If non-covered services are rendered, the member should sign the Member Billing Acknowledgement From which list the specific date of service, CPT code, and charged amount. If the member does not sign this form prior to receiving non-covered services, the member would not be responsible for these charges. 
  • If member has coinsurance, wait for the remittance advise to bill the member or review the client summary to best gauge the amount the member should be billed. When the remittance advise is received by the office, either a refund for the overpaid amounts to the member will be made or underpaid amounts will be invoiced to the member.