Alternative Dispute Resolution
Alternative Dispute Resolution (ADR) is an informal process for resolving conflicts early. It is a process that uses communication, collaboration, and negotiation in order to resolve a disagreement or dispute. ADR is a voluntary, confidential process that can proactively resolve issues and differences with respect and cooperation.
How to Access ADR
Begin the Intake and Information Process: District staff is available to discuss special education related issues on a confidential basis and provide information to a party relevant to his or her concerns or issues.
When a call for assistance is placed by you to (714) 424-8923, you will be asked to provide information related to your issue.
The District will gather pertinent information regarding the issues. A specialist will respond to your phone call within 48 hours (response time will be longer on weekends and holidays). The specialist will listen to the concerns and help identify key issues and interests. Information about special education laws and practices may be provided, if relevant.
The specialist will explain how the ADR program and its components work, then determine the best option for resolution.